Age and kids policy: who the resort welcomes and check‑in rules
voco Sandpiper Resort is an all-ages, family-friendly all-inclusive resort; children and teens are welcome and many activities are included in the rate. The guest who checks in must be at least 21 years old; standard check-in is 4:00 PM and check-out is 11:00 AM.
In this guide
Who the resort welcomes
voco Sandpiper Resort is marketed as a family-friendly, all-ages resort. The resort runs kids’ and teens’ programs, daytime pool activities, and family-friendly amenities alongside an adults-only infinity pool.
Because the property is all-inclusive, many on-site activities, meals, and non-motorized watersports are included for registered guests of all ages; specialty services and some premium items carry extra charges.
- Kids and teens programs included in the all-inclusive rate
- Non-motorized watersports (kayak, paddleboard) included
- Fitness classes, tennis/pickleball and many sports courts included
- Nightly entertainment and pool activities included
- Spa treatments, motorized water sports and some premium dining are extra
| Who | Welcome? |
|---|---|
| Children & teens | Yes — programs and family pool activities included |
| Adults seeking quiet | Yes — adults-only infinity pool available |
| Guests with pets | Dogs permitted per pet policy (see Pets section) |
Minimum check-in age and ID rules
The guest responsible for checking in at voco Sandpiper Resort must be at least 21 years old. This person takes responsibility for the room reservation at check-in.
Front desk and reservation channels may require a government-issued photo ID and a credit card at arrival; the resort operates a 24-hour front desk to assist late arrivals.
- Minimum check-in age: 21 years (guest responsible for reservation)
- ID and card may be requested at check-in (standard hotel practice)
- 24-hour front desk available for late arrivals
| Check-in detail | Official info |
|---|---|
| Standard check-in time | 4:00 PM |
| Late check-in | May be available until midnight, subject to availability |
| Check-out time | 11:00 AM |
Children, rooms, and sleeping arrangements
Many of the resort’s published room types can accommodate families; children often stay free when using existing bedding in a parent or guardian’s room, per third-party listings. Room types include names such as Standard Room (All-Inclusive), Standard Room (All-Inclusive, Waterfront), Room, Garden View (All-Inclusive,), Suite, 2 Bedrooms (All-Inclusive, Water View), and others — refer to the room list when booking.
If you need connecting rooms or larger family space, the property lists Room, Connecting Rooms (Getaway) and Suite, 2 Bedrooms options. Confirm exact bedding and maximum guest counts at booking to match your family’s needs.
- Common family-friendly room names: Standard Room (All-Inclusive), Standard Room (All-Inclusive, Waterfront), Room, Garden View (All-Inclusive,)
- Larger/family options: Suite, 2 Bedrooms (All-Inclusive, Water View); Suite, 2 Bedrooms (All-inclusive, Waterfront)
- Connecting-room option: Room, Connecting Rooms (Getaway)
| Room name (exact) | Notes for families |
|---|---|
| Standard Room (All-Inclusive) | 1 King Bed — suitable for small families or adults |
| Standard Room (All-Inclusive, Waterfront) | 1 King Bed — waterfront view may appeal to families |
| Suite, 2 Bedrooms (All-Inclusive, Water View) | Includes twin bed listing — better for groups/children |
Pools, kids’ areas and adults-only spaces
The resort operates multiple outdoor pools and a family-friendly main pool that hosts aqua fitness and pool activities. Pools are heated and offer towel service and umbrellas; typical pool hours are 7:00 AM to 7:00 PM.
There is a dedicated adults-only outdoor infinity pool overlooking the St. Lucie River for guests 21 and older. Families should use the family pool and associated splash areas while adults seeking a quieter pool environment can use the infinity pool.
- Family-friendly main pool: open to all ages; hosts pool activities
- Adults-only infinity pool: reserved as a quieter area for guests 21+
- Pool hours: 7:00 AM–7:00 PM (both main and adults-only pools)
- Pools have whirlpool features, are heated, and include towel service
| Pool | Who it's for |
|---|---|
| Main pool (family-friendly) | Families, kids, general guests |
| Adults-only infinity pool | Guests 21 and older seeking a quieter setting |
| Third/other pool | Used for day-pass guests and additional swimming options |
Pets, service animals and special considerations
IHG’s published policy for this property indicates dogs are welcome: up to two dogs per room, with specific nightly fees and a welcome amenity for each dog. Some third-party sites disagree, so guests traveling with pets should confirm directly with the resort before finalizing a booking.
Service animals follow separate rules and are typically permitted without fee; for clarity on service animal documentation or room-specific accommodations, contact the resort in advance.
- IHG listing: up to two dogs per room, fees apply and welcome amenity provided
- Some third-party listings contradict the pet policy—always verify with the resort
- Service animals are generally accepted; check with the resort about documentation
| Pet type | Policy note |
|---|---|
| Dogs | Allowed per IHG listing (up to two per room) — confirm before travel |
| Service animals | Accepted (standard practice) — confirm any documentation needs |
| Other pets | Not verified — contact resort |
Practical tips for families and group check-ins
Arrive prepared for the 4:00 PM standard check-in time. If you need early room access, request it in advance — the front desk can advise on availability and any early-arrival options.
If traveling with a group or hosting an event (wedding, meeting), share the lead guest’s information at booking and at arrival so the party’s contact person (age 21+) can manage the reservation on behalf of the group.
- Standard check-in: 4:00 PM. Check-out: 11:00 AM.
- Late check-in may be possible until midnight; the front desk is 24/7.
- For families, confirm bedding and occupancy for rooms like Suite, 2 Bedrooms and Room, Connecting Rooms (Getaway).
- Confirm pet or service-animal arrangements well before arrival.
| Need | What to do |
|---|---|
| Early room access | Request ahead — no guaranteed early check-in |
| Large groups or families | Provide lead guest info; consider connecting rooms or suites |
| Bringing pets | Verify policy and fees with resort prior to travel |
