The spa at voco Sandpiper Resort: what’s available and what’s not included
voco Sandpiper Resort does not include spa treatments in its all-inclusive rate — "rejuvenating spa treatments" are offered on property but they carry an additional charge. Included wellness features are pools, fitness classes, yoga, and non-motorized watersports; paid extras include massages, facials, and other spa services (and specialty/top‑shelf drinks or motorized activities).
In this guide
- What the resort lists as spa and wellness offerings
- What spa services are not included
- Other on‑site wellness and relaxation options (what is included)
- How to find and book spa treatments (practical steps)
- Tip: choose rooms and plan your day for wellness
- What to expect to pay extra for (other non‑included items)
What the resort lists as spa and wellness offerings
The resort advertises "rejuvenating spa treatments" among its amenities, but no distinct branded spa name could be verified in current official listings. That wording indicates spa-style services are available on site, but they are not presented as included in the all-inclusive rate.
Meanwhile, the all-inclusive package explicitly covers fitness classes, yoga, and use of the fitness centre, plus heated pools with towel service and non-motorized watersports such as kayaks and paddleboards. These included wellness options are available to all guests without a separate spa charge.
- "Rejuvenating spa treatments" appear on the property amenities list but are billed separately.
- Fitness Centre with cardio and strength equipment (free to use) and scheduled fitness/yoga classes are included.
- Non-motorized watersports (kayaks, paddleboards) and pool activities like aqua fitness are included.
| Included wellness | Spa / paid services |
|---|---|
| Fitness classes, yoga, fitness centre | Massages (listed as extra) |
| Heated pools, towel service, whirlpool features | Facials (extra) |
| Non-motorized watersports (kayak, paddleboard) | Spa packages and specialty treatments (extra) |
What spa services are not included
IHG’s official property information makes a clear distinction: spa treatments are explicitly listed as not included in the all-inclusive rate and carry an additional charge. That means any massage, facial or treatment package shown on a spa menu would be billed separately from your room rate.
Specific current prices or a full, current spa menu were not found in the verified sources. Older third‑party listings and reviews (pre‑rebrand/post‑renovation) mention sample prices years ago, but those figures may be out of date; check directly with the resort for up-to-date service lists and fees.
- Massages and facials are billed separately from the all‑inclusive rate.
- Combined spa packages and specialty treatments are extra.
- Retail items, spa add‑ons and gratuities are not covered unless the resort says otherwise.
| Not included | Notes |
|---|---|
| Spa treatments (massages, facials) | Billed separately; menu/prices vary |
| Spa packages | Extra charge likely |
| Spa retail/upsells | Not covered by all‑inclusive rate |
Other on‑site wellness and relaxation options (what is included)
If you want on‑property relaxation without a spa bill, use the resort’s included amenities: multiple heated outdoor pools (including a family-friendly main pool and an adults‑only infinity pool), daily fitness and yoga classes, and complimentary towel service.
Dining and drinks (house cocktails, beer and wine) are included as part of the all-inclusive rate, which helps if you plan a low‑cost relaxation day by the pool or a riverside meal after a workout. Non‑motorized watersports for gentle, active relaxation (kayaking/paddleboarding) are also included.
- Family-friendly main pool with pool activities (aqua fitness, water polo) — included.
- Adults-only outdoor infinity pool — included for quieter swims.
- Fitness Centre (6:00 AM–9:00 PM) with ellipticals, treadmill, stationary bike and free weights — free to guests.
- Complimentary fitness/yoga classes and pool towel service.
| Amenity | Included? |
|---|---|
| Family main pool | Yes |
| Adults-only infinity pool | Yes |
| Fitness classes / yoga | Yes |
| Massage / facial | No |
How to find and book spa treatments (practical steps)
Because the resort’s web materials note spa treatments are extra but don’t publish a complete, current menu in the verified sources, contact the resort directly to confirm service options, availability and pricing. The front desk and concierge can provide the latest spa menu and book appointments.
Use the 24-hour front desk or your booking agent (BookResorts agents available 24/7 at +1 (888) 605-1350) to request treatment times, ask about any service protocols, and confirm cancellation or gratuity policies.
- Call the 24-hour front desk or concierge at the resort for up-to-date spa menus and reservations.
- If you booked through BookResorts, contact agents at +1 (888) 605-1350 for booking help.
- Ask at check-in (after 4:00 PM) about available appointment slots, pre‑arrival bookings, and any packages or seasonal offers.
| Contact option | Use for |
|---|---|
| 24-hour front desk / concierge | Current spa offerings and on-site bookings |
| BookResorts (agent) +1 (888) 605-1350 | Assistance with reservations and questions |
| Resort website / front-desk on arrival | Confirm prices, hours, cancellation policy |
Tip: choose rooms and plan your day for wellness
If you plan lots of pool or river activity, pick a room that complements that plan. For example, Standard Room (All-Inclusive, Waterfront) or Standard Room (All‑Inclusive, Water View) give quicker access to waterfront areas and the adults‑only infinity pool sightlines; a Standard Room (All-Inclusive) or Premium Room (All-Inclusive) may be closer to central amenities depending on availability. Exact location depends on the room assignment at check‑in.
Plan spa visits and paid treatments around pool hours (pools open 7:00 AM–7:00 PM) and Fitness Centre hours (6:00 AM–9:00 PM). If you’re coming as a family, remember the main pool hosts family activities while the infinity pool is the adults‑only area.
- Pools: 7:00 AM–7:00 PM (both family main pool and adults-only infinity pool).
- Fitness Centre: 6:00 AM–9:00 PM (equipment and classes included).
- Rooms to consider for water access: Standard Room (All-Inclusive, Waterfront); Standard Room (All‑Inclusive, Water View).
| Plan item | Why it helps |
|---|---|
| Book spa early in stay | More appointment availability before activities fill the schedule |
| Reserve waterfront room if pool time is priority | Closer access to river views and pools |
| Schedule fitness class mornings or evenings | Aligns with Fitness Centre hours and cooler temps |
What to expect to pay extra for (other non‑included items)
Beyond spa services, several other items commonly carry additional charges even at an all-inclusive property: specialty/top‑shelf alcoholic beverages, motorized water sports (jet skis, boat rentals), certain upgraded activities and retail purchases in the gift shop. Transportation services and some premium dining experiences are also described as extra in the resort materials.
If avoiding extras is important, ask the front desk or your booking agent what is covered in your specific rate (some packages vary) and whether any seasonal promotions or upgrades affect inclusions.
- Spa treatments (massages, facials, packages) — extra.
- Top‑shelf alcohol and premium dining experiences — extra.
- Motorized water sports (jet skis, boat rentals), select excursions and third‑party trips — extra.
- Retail, transportation and certain upgraded activities — extra.
| Service | Included? |
|---|---|
| House cocktails, beer, wine | Yes (all-inclusive) |
| Top-shelf drinks / premium dining | No |
| Non-motorized watersports (kayak/paddleboard) | Yes |
| Motorized watersports (jet ski, boat rental) | No |
